Universal Training

<body bgcolor="#FFFFFF"> <p>Universal Training--Providing custom training and performance improvement solutions for financial services, automotive, and general business since 1968.</p> <P><FONT SIZE="2"><BR> <BR> Do you want to maximize skills retention? <BR> Then put training in the context of your employees' <I>real</I> jobs.</FONT></P> <P><FONT SIZE="2">Universal Training will enhance the skills of your new hires and experienced employees through custom training programs with case studies, role plays, simulations, and other activities, based on your unique business environment.</FONT></P> <P><FONT SIZE="2">With over 35 years experience, Universal Training provides custom training programs with technical, interpersonal and basic job skills solutions for financial services, automotive and other companies with training needs. </FONT></P> <p>900 Skokie Boulevard, Suite 104, Northbrook, IL 60062 <br> Toll Free Phone: 800-726-9700 Fax: 847-498-9608</p> <p> Collection EXCELLENCEŽ Universal Training is a leader in providing collections training for both new hires and experienced collectors and supervisors. Our broad expertise in collections ranges from providing completely custom training to a computer-based training program, called Collection EXCELLENCEŽ, which is based on industry best practices.</p> <p> Bank Card, Auto Finance, Retail Card, Credit Card, Third-Party Providers, Consumer Finance, Purchased/ Serviced Bad Debt Recovery, Mortgage Lenders, and Collections Agencies.</p> <p> The Collection EXCELLENCEŽ Core Modules can become part of your new hire or experienced collector training program. Depending upon your needs and your type of business, the following computer-based training modules, make up Collection EXCELLENCEŽ. Universal Training, headquartered in Northbrook, Illinois, is an award-winning developer of made-to-order performance improvement solutions for financial services, automotive, and other companies with specialized training needs</p> <p> Using a well-established, collaborative process, Universal Training helps companies meet specific organizational and strategic goals through creating the most cost-effective solutions possible. Sound instructional process and techniques are designed to help clients achieve their performance improvement and quality objectives while improving profitability and productivity. Universal Training's experience is augmented by a strong team of professionals specializing in the areas of project management, instructional design and writing, desktop publishing, sales and marketing, computer-based authoring, and audiovisual production.</p> <FONT SIZE="1">Last Updated March 17, 2003<BR> <BR>© 2003, The Universal Training<BR> All rights reserved</FONT> <p>Contents:</p> <p><b>Business Focus</b></p> <blockquote> <p><a href="serviceandsupport.htm">Service and Support</a><br> <a href="financial.htm">Financial Services</a><br> <a href="automotive.htm">Automotive</a><br> <a href="generalbusiness.htm">General Business</a><br> <a href="CollExcBody.htm">Collection EXCELLENCE</a><br> </p> </blockquote> <p><a href="news.htm">News</a><br> <a href="history.htm">History</a><br> <a href="employment.htm">Employment</a><br> <a href="links.htm">Links</a><br> </p> <p><b>Contact Us:</b></p> <blockquote> <p><a href="sendinformation.htm">Send Information</a><br> <a href="speechinquiry.htm">Speech Inquiry</a><br> <a href="mediainquiry.htm">News Media Inquiry</a><br> </p> </blockquote> </body>